If you are unable to attend a program due to circumstances out of your control such medical reason/injuries (determined on a case-by-case basis by our administration), we can offer you a refund if you notify us prior to your session start date. However we do charge a 20% cancellation fee. This cancellation fee may be avoided if you opt for a service credit instead of a refund.
If your program has started and you can no longer continue due to circumstances out of your control such medical reason/injuries (determined on a case-by-case basis by our administration), we can offer you a refund less (sessions attended to date + 20% cancellation fee). The cancellation fee may be avoided if you opt for a service credit instead of a refund.
If we are notified that you wish to leave the program after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation. There is no cash refund.
There is no refund for merely changing your mind!
We are here to get you results and these results cannot be achieved if you fail to attend the program! This is not negotiable.
If we (ATC) ask you to leave the program we will refund to you your fee minus sessions attended to date.
Teams booking sessions must give 7 days’ notice in advance should they wish to cancel a session already booked and paid for.
If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different group. However, this cannot be guaranteed.
Any classes missed without 24 hours notification are forfeited.
If you have not already paid for the class, your account/card will be charged for the full amount of the session